By the Better Health Questions Team The Short Answer If you sent a routine, non-urgent message through your patient portal and haven't heard back, start by checking whether your clinic has told you …
Asking for an Examination Chaperone: Privacy Questions Before a Visit
By the Better Health Questions Team A Common but Rarely Discussed Question You've scheduled a physical exam, and somewhere between booking the appointment and sitting in the waiting room, a question …
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What to Ask While Waiting for a Referral or Follow-Up
By the Better Health Questions Team What Should I Ask While I Wait for a Referral or Follow-Up? While you wait on a referral, a specialist appointment, or promised test results, the useful questions …
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How to Share a Constructive Care Experience With Patient Relations
By the Better Health Questions Team How Do You Give Constructive Feedback to a Patient Relations Office? Constructive feedback for patient relations is a short, factual account of what happened …
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What Patient and Family Advisory Councils Do—and How to Ask About Joining One
By the Better Health Questions Team What Is a Patient and Family Advisory Council? A patient and family advisory council, often shortened to PFAC, is a group of patients, family members, and …
How to Prepare a Clear Question for a Patient Portal Message
By the Better Health Questions Team What a Patient Portal Message Actually Is A patient portal message is a secure note you send through your healthcare provider's online record system, not a text or …
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